Commercial Refrigeration Repair in Vancouver
A warm cooler puts stock, food safety and service at risk. Babak Food Equipment repairs commercial refrigerators and freezers for restaurants, cafés, bakeries, grocers and food businesses across Metro Vancouver and the Lower Mainland.
We work on reach-in refrigerators and freezers, sandwich and pizza prep tables, undercounter and chef base units, bar and back-bar coolers, display cases and merchandisers, and walk-in coolers and walk-in freezers. With more than 20 years in commercial kitchens, our technicians know these systems well.
Refrigeration problems we fix
Not holding temperature
Dirty condenser coils, failed fans, low refrigerant, a bad thermostat or controller, or a compressor problem. We find the real cause.
Ice on the coil or frost inside
Defrost heaters, timers and controls, blocked airflow or a door that will not seal. Left alone, ice blocks cooling completely.
Running constantly or short-cycling
Usually a dirty condenser, a failing fan motor, a refrigerant issue or a start relay or capacitor problem.
Water leaking
Blocked drain lines, a frozen drain, a cracked drain pan or condensation from a poor door seal.
Doors and gaskets
Torn gaskets, sagging doors, broken hinges and failed door heaters let warm air in. Replacing them is quick and saves energy.
Noisy or tripping the breaker
Fan motors, compressors and electrical faults are tested and repaired safely.
How a repair visit works
- Book the call. Use the service request form or call us with the make, model, serial number and what the unit is doing.
- Diagnosis on site. A technician tests the unit, finds the cause and explains what needs to be done.
- Clear quote. You get the repair cost before work goes ahead, including parts if they need to be ordered.
- Repair and test. The fault is fixed, the unit is run and checked under normal working conditions.
- Prevent the next one. We point out wear items and maintenance that will reduce future breakdowns.
What to have ready
- Make, model and serial number (on the data plate)
- What the unit is doing, and since when
- Any error code on the display
- A photo of the data plate and the problem area
- Best time and access details for the technician
Maintenance that prevents breakdowns
Most refrigeration failures start with dirt and wear. Cleaning the condenser coil every 30 to 90 days, checking seals and clearing drains prevents many service calls. A maintenance visit typically covers:
- Cleaning condenser and evaporator coils
- Cleaning fan blades and checking motors
- Inspecting door gaskets, hinges and heaters
- Clearing drain lines and pans
- Checking temperatures, controls and refrigerant pressures
Read our refrigeration maintenance guide, or add smart temperature monitoring to get an alert before stock is at risk.
Brands we repair
We repair commercial refrigeration from all major brands, including True, Turbo Air, Traulsen, Atosa and the brands we sell, as well as walk-ins from Norbec, Canadian Curtis, Kolpak and others.
Repair or replace?
Repair is usually the right call for fans, controls, gaskets, heaters and many refrigerant leaks. On older units with a failed compressor, or units that keep breaking down, compare the repair with a new or certified pre-owned replacement. We show you both options.
Frequently asked questions
Why is my commercial refrigerator not cooling?
The most common causes are a dirty condenser coil, a failed condenser or evaporator fan, ice on the evaporator from a defrost fault, a door that is not sealing, low refrigerant or a controller fault. Keep the door closed, move high-risk food if needed, and book a technician.
What temperature should a commercial refrigerator be?
Cold food in BC food premises must be held at 4°C (40°F) or colder. Most units are set between 1°C and 3°C (34°F to 38°F) to leave a margin.
How often should commercial refrigerators be serviced?
Clean condenser coils every 30 to 90 days, and have a full maintenance check at least twice a year, more often in hot or greasy kitchens.
Do you repair walk-in coolers and freezers?
Yes. We repair and maintain walk-in coolers and freezers, including condensing units, evaporators, doors, gaskets and panels.
Do you repair all brands?
Yes. We repair all major commercial refrigeration brands, including True, Turbo Air, Traulsen and Atosa.
Should I repair or replace my commercial fridge?
If the compressor is sound and the unit is in fair condition, repair is usually cheaper. If the compressor has failed on an older unit or breakdowns keep happening, replacement is worth comparing. We will give you both prices.
How do I book a refrigeration repair?
Use the service request form or call (604) 566-9747 with the make, model, serial number and what the unit is doing.
Fridge or freezer running warm?
Book a technician with the make, model and serial number, or call us. Repair costs are confirmed after diagnosis.