Customer Reviews
For over 20 years, restaurants, cafés, bakeries, pizzerias and food businesses across Metro Vancouver and British Columbia have trusted Babak Food Equipment for new and certified pre-owned equipment, service and repair, and help planning their kitchens. Rating as of November 2026.
What our customers say
Service & Repair
Mohammad A.
“Our store's walk-in cooler had broken down and the door rubber was also damaged… He came to check it, inspected the cooler, and fixed everything very well. He did a wonderful job. The work was excellent.”
Westview Bakery
“When our oven broke down, we found ourselves going back and forth with numerous companies… Not only did they expertly repair our old equipment, but they did so with unmatched professionalism, a positive attitude, and an unwavering commitment to customer satisfaction.”
Pastry Training Centre of Vancouver
“Recently they successfully repaired our chocolate fridge, a task which was not easy considering the age of the compressor. Very much appreciated their friendly & outstanding service.”
Kamran S.
“I wanted to take moment to express my satisfaction of Babak food equipment company for the excellent service I received during the recent repair of my oven… I was impressed when you sent the second technician to confirm that the part needed was correct…”
Les S.
“Their service team is excellent at diagnosing and fixing issues with foodservice equipment… I call Babak Food Equipment before anyone else!”
Equipment & Installation
Farhad G.
“We recently had a Triple stack pizza oven, hood and HVAC installed by Babak Food Equipment… They took the time to ensuring the installation was done perfectly and up to code… Thank you so much Babak, Massoud and the entire team.”
Adele S.
“Our business needed to purchase a new reach-in freezer… I came across Babak Food Equipment and had many conversations with Massoud. He was very easy to get in contact with and sent us many options.”
Sheldon Y.
“Our wall-in freezer was down a few weeks. Babak did an amazing job by finishing re-installing all the system within one day and with a couple of follow-ups. Their service really helped us a lot!”
Soroush S.
“Very satisfied with the purchase of our industrial fridge. Excellent build quality, quiet operation, and strong cooling performance. The pickup and installation team were professional and efficient, handling everything smoothly. Highly recommended!”
Farideh K.
“The people who came to install the dishwasher were very professional and skillful. We had a great experience with them. Highly recommended.”
Restaurants & Cafés Across BC
#6 Cafe, Richmond
“I highly recommend Masoud from Babak Commercial Equipment! He helped me find and purchase all the kitchen equipment I needed for my café… He made the whole process easier and gave me confidence in my decisions.”
Vassilis Greek Restaurant, Burnaby
“We at Vassilis Greek Restaurant in Burnaby have used Babak’s Food Equipment services on multiple occasions and have always been impressed with their professionalism. Their team is knowledgeable, precise, and friendly, consistently providing excellent customer service.”
Matthias Z.
“We've been sourcing our equipment through Babak for a while now, and they've consistently been one of our most reliable partners. Their support team is genuinely helpful when it comes to warranty and replacement parts questions — quick to respond, easy to reach, and they actually follow through instead of just passing you around.”
Bernice P.
“I've ordered from Babak Food Equipment last year and this year. My experience has not changed, I appreciate the timeliness of communication from Massoud and he's great with following up.”
Ankit
“Great experience with Babak Food Equipment! We’ve purchased equipment for our business and have always been very happy with the quality and service. Special thanks to Massoud for being professional, knowledgeable, and very helpful throughout the process. Highly recommended!”
Why restaurants choose Babak Food Equipment
- Authorized dealer for UNOX, Rational, Atosa, Eurodib, Thunderbird and Giles, plus many other leading brands
- New and certified pre-owned equipment: every pre-owned unit is tested, refurbished and tested again
- Service and repair by our own technicians, with online service requests
- Kitchen planning and consultation for new restaurants and upgrades, plus equipment financing options
- Showroom in Burnaby at 7190 Randolph Ave, open Monday to Friday, 9 am to 5 pm
Worked with us? Questions about equipment?
We read every review. If we helped equip or service your kitchen, we'd appreciate a short review on Google. For equipment questions, call our team or request a quote. Final price and details are confirmed at the time of purchase.